Mobile / Sports
These terms set out the rules that apply when you open an account and use my66 — covering how your account works, how wallet transactions are handled through Touch 'n Go eWallet and DuitNow, and what we expect from each other. Access and eligibility depend on local law and are available only where local law permits.
By creating an account on my66, you confirm you have read and accept these terms in full. They apply each time you log in, deposit through Touch 'n Go eWallet or DuitNow, place a wager, or contact support. We may update these terms when our services change; the version published at my66 at the time of your session is the one in effect. Continued use of the account after a published update means you accept the revised terms. If you disagree with any part, the right course is to stop using the account and contact our support team to close it — not to continue using the service under the old version. Access to my66 is subject to local law and is provided only in regions where it is permitted. We do not extend service to regions where online wagering is prohibited, and it is your responsibility to confirm eligibility in your jurisdiction before registering. Wallet operations — whether via Touch 'n Go eWallet, DuitNow, or FPX — are processed through the payment channels visible in your account dashboard. The terms covering those channels are set by the respective payment providers in addition to these site terms.
Deposits and withdrawals via Touch 'n Go eWallet are subject to both these terms and the wallet provider's own conditions. Transaction records are visible in your account wallet history after login.
DuitNow transfers are processed through the channel shown at checkout. Limits and verification steps are displayed in the payment flow; we do not set those limits unilaterally.
FPX transactions route through your bank's own security and authentication layer. Confirm the payment details shown on your bank screen match what was displayed in your my66 checkout session.
These terms apply specifically to your my66 account and activity on my66. They do not govern third-party payment providers, your bank's own policies, or external services you may link to from this site. Understanding the boundary helps you know where to direct a question.
Login credentials, session management, and account suspension or closure are all governed by these terms. We handle account-level decisions directly; contact support for any access dispute.
Deposits and withdrawal requests made through your my66 account wallet fall under these terms. The processing rules of Touch 'n Go eWallet, DuitNow or FPX are set by those providers separately.
Game availability, odds, and lobby content are part of the my66 service and covered here. Game mechanics from studios such as CQ9, Joker, Spadegaming, and PlayStar remain the studios' own intellectual property.
Any external link you follow from my66 leads to a service outside our terms. We are not responsible for the policies or conduct of third-party sites, even when they are mentioned on this page.
These terms are not one-sided. You have specific actions you can take to review, correct, and manage what we hold about your account. The starting point for most of them is your account dashboard, which shows your current profile details, transaction history, and wallet balance after login. If you spot an error in your account details — a name spelled incorrectly, a contact address that is out of date — you can correct it through the account settings page without needing to contact support first. For anything the settings page does not cover, our support team handles correction requests directly. Transaction records are kept in your wallet history; if a transaction appears that you do not recognise, raise it with support and include the date and amount shown in your history. We will review it against our records. You can also request account closure at any time by contacting support through the channels listed on this page.
Your full transaction history is in the wallet section of your account dashboard. Check it after each session to confirm deposits and withdrawals are recorded correctly.
Update your registered name, contact number, or email address through account settings. Changes to identity documents must go through the verification flow shown in your account.
If any part of these terms is unclear, or if a transaction does not match what you expected, open a support ticket. Include your account ID and the specific detail you are querying.
Contact support to close your account at any time. Outstanding wallet balances are processed through your registered payment method before closure is finalised.
Questions about these terms — whether about account access, a transaction through Touch 'n Go eWallet or DuitNow, or a clause you need clarified — go to our support team. Use the channel that suits the urgency of your question.
Open the chat icon from any page on my66 to reach a support agent. Best for account access issues and transaction queries that need a quick response.
For detailed questions about these terms or formal correction requests, email us through the contact address shown in your account profile page under 'Help'.
Your dashboard shows the current state of your wallet, transaction history, and account settings after login — the first place to check before raising a support request.
We collect only the account and transaction data needed to operate your my66 account and process wallet transactions through Touch 'n Go eWallet, DuitNow, and FPX. That data is not sold to third parties. Cookies on my66 are used for session management and to keep your account logged in across pages; you can manage cookie preferences through your browser settings, though disabling session cookies will affect your ability to stay logged in. Account security is your shared responsibility — we secure the platform side, and you maintain a strong password and keep your login details private. If you believe your account has been accessed without your authorisation, contact support immediately through live chat so we can review session logs and act on your behalf. Requests to amend, export, or delete personal data held against your account should be made in writing via the email support route listed on this page.
Account registration details, wallet transaction records, and session logs are retained as required to operate your account and meet our obligations. You can request a summary of what we hold via email support.
Session cookies keep you logged in during your visit. Analytical cookies help us understand how the site is used. Neither type is used to target you with third-party advertising.
Keep your password private and do not share your account credentials. If you suspect unauthorised access, use live chat to flag it immediately so we can review your session history.
To correct or remove data held against your account, email us through the support route in your account dashboard. We will confirm receipt and respond within a reasonable period.
Common questions about how these terms work, what they cover, and where to go if something is unclear.
Yes, any transaction you make through your my66 account — including deposits via Touch 'n Go eWallet — is subject to these terms. The Touch 'n Go eWallet provider's own terms also apply to the wallet side of that transaction. Both sets of terms operate at the same time.
The updated version is published at my66 and takes effect from that point. We aim to flag significant changes clearly. If you continue using your account after an update is published, that counts as acceptance of the revised terms. Contact support to close your account if you do not agree.
Email us through the support address shown in your account dashboard under 'Help'. State your account ID and the specific information you are requesting. We will respond with a summary of what is held against your account within a reasonable period.
Access depends on local law and is available only where local law permits. It is your responsibility to confirm that online wagering is permitted in your jurisdiction before registering or continuing to use the account.
Open a support ticket through live chat or email and include your account ID, the date, and the amount shown in your wallet history. Our team will check the transaction against platform records and get back to you with findings.
Reach out to support via live chat or email and request account closure. Any remaining wallet balance will be processed through your registered payment method — Touch 'n Go eWallet, DuitNow, or FPX — before the account is closed.